Stay Connected, Stay Empowered – For Free.
We believe that communication is a basic human need, not a luxury. With the Lifeline Program, we’re helping individuals and families access essential phone services—at absolutely no cost.
What is the Lifeline Program?
The Lifeline Program is a federally funded government benefit that provides free or discounted phone service to eligible low-income individuals. Its goal is to ensure everyone can access essential communication tools, regardless of their financial situation. Approved participants receive both a free smartphone and monthly service—completely free of charge. Whether it’s staying in touch with family or making important appointments, Lifeline helps bridge the digital divide.
Why Does It Exist?
The Lifeline Program exists because having access to a phone is vital in today’s world. It’s not just about convenience—it’s about safety, opportunity, and access to resources. A working phone helps you schedule doctor visits, talk to schools, apply for jobs, and access emergency services. For many people, not having a phone means being disconnected from critical parts of life. Lifeline is a solution that brings communication within reach for all, especially those who need it most.
What Do You Get?
When you’re approved for the Lifeline Program through Thrive Again Community Outreach, you’ll gain access to reliable communication at no cost to you. Here’s what’s included:
- ✅ A brand-new free smartphone
- 📞 Unlimited talk so you can stay in touch with loved ones, doctors, and employers
- 💬 Unlimited text messaging to communicate quickly and easily
- 🌐 Free monthly data, giving you access to email, online applications, and social media
- 🔥 Some plans include hotspot data, allowing your phone to connect other devices to the internet
- ⚙️ Pre-installed apps and access to customer support
- 🚫 No contracts, credit checks, or hidden fees
- 🔄 Easy recertification process to keep your benefits active
- 🏡 Available to both individuals and families who meet eligibility requirements
Eligibility Requirements to Apply for the Program
In order to take advantage of the Lifeline “Free Phone” Program, applicants must meet specific eligibility requirements set by the federal government. These requirements are in place to ensure that support reaches those who need it most. Below are the key eligibility criteria:
1. Income-Based Eligibility
Applicants may qualify if their household income is at or below 135% of the Federal Poverty Guidelines. The income threshold may vary slightly depending on your state and household size, and proof of income may be required during the application process.
2. Participation in a Federal Assistance Program
Another way to qualify for the Lifeline Program is through participation in certain government assistance programs. If you or someone in your household receives benefits from any of the following, you are automatically eligible:
- Medicaid
- SNAP (Supplemental Nutrition Assistance Program)
- Supplemental Security Income (SSI)
- Federal Public Housing Assistance (FPHA)
- Veterans Pension
- Tribal Assistance programs
Residency Requirement
To apply, you must be a U.S. citizen or legal resident living within an area where Lifeline services are offered. Additionally, you must provide a valid address and may be asked to verify your residency during the application process.
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Documents You May Need
Applying for the Lifeline “Free Phone” Program requires certain documents that confirm your eligibility. These documents help verify your income level, participation in government programs, and residency status. Preparing the right paperwork in advance can make the application process smoother and quicker.
1. Proof of Income
Demonstrating financial eligibility is essential for applicants qualifying based on income. The documents listed below serve as valid evidence of your household income.
- Recent pay stubs
- Tax return
- Unemployment benefits statements
- Social Security benefits statements
- Proof of other income sources
2. Proof of Participation in a Qualifying Federal Assistance Program
Applicants who receive benefits from approved federal programs must submit documentation to show current enrollment. These records confirm that you or someone in your household participates in a qualifying assistance program.
- Benefit award letter (such as Medicaid, SNAP, or SSI)
- A letter or document verifying participation in the qualifying program
3. Proof of Identity and Addre
To apply, you must be a U.S. citizen or legal resident living within an area where Lifeline services are offered. Additionally, you must provide a valid address and may be asked to verify your residency during the application process.
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Tribal Eligibility (if applicable)
Applicants living on Tribal lands or participating in eligible Tribal assistance programs may qualify for enhanced Lifeline benefits. Additional documentation, such as proof of Tribal enrollment, may be required during the application process.
Application Process
Applying for the Lifeline program is a straightforward process that can be done online or through participating service providers. The National Verifier website is the main platform used to verify your eligibility and streamline your application.
1
Apply online via the National Verifier website or directly through participating service providers.
2
Confirm your eligibility using the National Verifier to check your qualification for the Lifeline program.
3
Submit supporting documents either online or by mail, such as proof of income, program participation, or identity.
4
Wait for verification as the National Verifier processes your application and documentation.
5
Receive notification of approval or any additional steps you may need to take to complete the process.
6
Check state and provider-specific steps by visiting the official websites for the latest instructions.
Is There a Catch?
No, there’s no catch! The Lifeline program is a legitimate initiative backed by the U.S. government and regulated by the Federal Communications Commission (FCC). You won’t be locked into a contract, won’t have to undergo a credit check, and there are no monthly bills to worry about. The only requirement is that you need to use your phone at least once a month to keep your service active. It’s that simple—just stay connected and enjoy the benefits!
GEN Mobile Customers
GEN Mobile customers are able to upgrade their device to a floor model device or better model if they are able to pay the upgrade fee.
- Stay Connected, Stay Empowered.
Stay Connected, Stay Empowered.
Ready to take advantage of the Lifeline program? Apply now and enjoy the benefits of affordable phone and internet services to stay connected with your loved ones, work, and important resources. The process is simple, and with no hidden fees or contracts, you can begin
